Returns and Refund Policy

Return Conditions

Beyond Ready Co. offers a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return:

• The item must be in its original condition, unworn or unused, with all tags attached and in its original packaging.
• A receipt or proof of purchase is required.
• Items that do not meet these conditions will not be accepted.

Return Process

To initiate a return, contact us at orders@beyondreadyco.com. If your return is approved, we will provide detailed instructions on how and where to send your package.

Please note: Items returned without prior authorization will not be accepted.

If returning an item due to personal preference or change of mind, the customer is responsible for return shipping costs. If the return is due to a defective, incorrect, or damaged item, Beyond Ready Co. will cover the return shipping expenses.

Restocking Fee

A 25% restocking fee applies to all non-defective returns.

Return Shipping Costs

• For defective or incorrect items, Beyond Ready Co. will provide a prepaid return label.
• For all other returns, including those due to personal preference, the customer is responsible for return shipping costs.

How to Return Products

We accept returns by mail only.

Return Label

For defective or incorrect item returns, please contact us at support@beyondreadyco.com to receive a prepaid return label via email. Simply download and print the label to use for shipping.

Refund Process

Once your return is received and inspected, we will send a confirmation email notifying you of the approval or rejectionof your refund.

• If approved, the refund will be processed, and a credit will be issued to your original payment method within three to five business days.
• If rejected, we will notify you of the reason.

Late or Missing Refunds

If you have not received a refund within the expected timeframe:

1. Check your bank account.
2. Contact your credit card provider, as processing times may vary.
3. Contact your bank, as there may be additional processing delays.

If you have completed these steps and still have not received your refund, please contact us at (800) 871-1004, or at: support@beyondreadyco.com.

Damaged or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us immediately at support@beyondreadyco.com so we can evaluate the issue and provide a resolution.

Exchanges

We only replace items if they are defective or damaged. If you require an exchange for the same item, contact orders@beyondreadyco.com to arrange the process.

Address Changes

Shipping addresses may be updated within 24 hours of placing an order. Please contact us as soon as possible at support@beyondreadyco.com if you need to make changes.