Crystal Quest Off-Grid, Portable Reverse Osmosis Travel Water System (200 Gallons Per Day) CQE-RO-TRAVEL

Shipping Costs: Free Shipping within the USA. Order Cut-off Time: Orders placed by 6:00 PM (GMT-05:00), Monday - Friday (Eastern Standard Time) are processed the same day. Orders placed after this time will be processed on the next business day. Order Processing Time: Your order will be processed within 1-2 business days. Order Transit Time: Once processed, your order will typically arrive within 4-7 business days. Shipping Methods: Most orders are shipped via third-party freight carriers using 18-wheeler trucks. For large items requiring freight shipping, you will be contacted to arrange a curbside delivery appointment. Please ensure your phone number is correct at checkout to facilitate this process. Order Confirmation & Tracking: Once your order is placed, you will receive a confirmation email confirming receipt and approval of payment. Within 1-2 business days, you will receive a shipping notification with a tracking number and link to track your order’s progress. Can I Change My Shipping Address? If you need to change your shipping address, please contact us within 24 hours of placing your order at support@beyondreadyco.com. Cancellations: You may cancel your order at any time before it is dispatched. If the order has already been shipped, we encourage you to refer to our refund policy. Damages & Issues: We advise you to inspect your order immediately upon receive. If the item is defective, damaged, or if you received the wrong product, please reach out to us right away so we can resolve the issue. We will provide return shipping for any damaged or incorrect items. Contact Information: At Beyond Ready Co., we value your business and are committed to providing an exceptional shipping experience. If you have any questions or require assistance, don’t hesitate to reach out to our customer service team. Company Name: Beyond Ready Co. Email: Support@beyondreadyco.com Phone: (888) 871-1004 Address: 1207 Delaware Ave. #4408, Wilmington, DE 19806

At Beyond Ready Co., we are committed to offering the most competitive pricing on the market. If you find the same product available for a lower price at another authorized retailer, let us know—we will match or beat the price to ensure you get the best possible deal. Price Match Terms & Conditions Offers including rebates, bundle deals, or promotional discounts (e.g., buy one, get one free) do not qualify. We do not match prices from auction sites or unauthorized resellers (e.g., eBay). The retailer must be an officially authorized dealer of the product. Price match calculations will include all costs, such as product price, sales tax, and shipping. Exchange orders and replacement requests are not eligible for price matching. Please note: Some exclusions may apply. For inquiries regarding price matching, contact us at support@beyondreadyco.com.

Beyond Ready Co. offers a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return: The item must be in its original condition, unworn or unused, with all tags attached and in its original packaging. A receipt or proof of purchase is required. Items that do not meet these conditions will not be accepted. Return Process To initiate a return, contact us at orders@beyondreadyco.com. If your return is approved, we will provide detailed instructions on how and where to send your package. Please note: Items returned without prior authorization will not be accepted. If returning an item due to personal preference or change of mind, the customer is responsible for return shipping costs. If the return is due to a defective, incorrect, or damaged item, Beyond Ready Co. will cover the return shipping expenses. Restocking Fee A 25% restocking fee applies to all non-defective returns. Return Shipping Costs For defective or incorrect items, Beyond Ready Co. will provide a prepaid return label. For all other returns, including those due to personal preference, the customer is responsible for return shipping costs. How to Return Products We accept returns by mail only. Return Label For defective or incorrect item returns, please contact us at support@beyondreadyco.com to receive a prepaid return label via email. Simply download and print the label to use for shipping. Refund Process Once your return is received and inspected, we will send a confirmation email notifying you of the approval or rejectionof your refund. If approved, the refund will be processed, and a credit will be issued to your original payment method within three to five business days. If rejected, we will notify you of the reason. Late or Missing Refunds If you have not received a refund within the expected timeframe: Check your bank account. Contact your credit card provider, as processing times may vary. Contact your bank, as there may be additional processing delays. If you have completed these steps and still have not received your refund, please contact us at (800) 871-1004, or at: support@beyondreadyco.com. Damaged or Incorrect Items Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us immediately at support@beyondreadyco.com so we can evaluate the issue and provide a resolution. Exchanges We only replace items if they are defective or damaged. If you require an exchange for the same item, contact orders@beyondreadyco.com to arrange the process. Address Changes Shipping addresses may be updated within 24 hours of placing an order. Please contact us as soon as possible at support@beyondreadyco.com if you need to make changes.